Cancellation Policy

Effective Date: 2025-09-01.
Company: EzyCarsRental
Website: https://ezycarsrental.com

General Policy

EzyCarsRental is an independent affiliate platform that helps customers find and compare car rental and transfer services through our trusted partners, including Travelpayouts and Kiwitaxi.

Please note:

EzyCarsRental does not own or operate any vehicles.

We do not process bookings, cancellations, or payments directly.

All cancellations are managed exclusively by the service provider (Travelpayouts, Kiwitaxi, or their partner companies).

How to Cancel a Booking

If you need to cancel your booking, you must follow the cancellation procedure provided by the company you booked with:

If you booked through Travelpayouts: Please refer to the cancellation instructions included in your booking confirmation email or visit their customer support page.

If you booked through Kiwitaxi: Please check your booking details for specific cancellation options or contact their customer service directly.

We recommend that you review the cancellation terms and conditions on the provider’s website before completing your booking.

Cancellation Fees and Penalties

Cancellation fees, penalties, and eligibility for refunds are determined by the service provider, not EzyCarsRental.

Some bookings may be non-refundable or subject to a cancellation fee.

EzyCarsRental is not responsible for any financial losses, penalties, or service issues arising from cancellation requests.

No-Show Policy

If you fail to appear at the scheduled pick-up time or location without prior cancellation, you may be considered a “no-show.”

No-shows are generally non-refundable.

Policies may vary depending on the provider. Please check your booking confirmation for details.

Our Role as Affiliate

EzyCarsRental provides information and booking links but does not control the policies of third-party providers. By using our website, you agree that:

EzyCarsRental is not liable for cancellations, denied refunds, or disputes.

All issues must be resolved directly with the service provider.

Contact Information

If you need assistance finding the correct cancellation policy for your booking, you may contact us for guidance:

Email: support@ezycarsrental.com
Website: https://ezycarsrental.com

Please note:

While we can direct you to the appropriate partner, all cancellations must be processed through the provider you booked with.

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